TOP 10 BUSINESS MANAGEMENT COURSES IN DURBAN, SOUTH AFRICA - PAGE 5

Human Resources training is offered by PMI. PMI has over 40 years experience as a leading provider of corporate training solutions in Southern Africa. We offer a progression on articulated learning from level NQF 1 to NQF 8 with over 40 qualifications and 150 short courses.

Sales and Marketing training is offered by PMI. PMI has over 40 years experience as a leading provider of corporate training solutions in Southern Africa. We offer a progression on articulated learning from level NQF 1 to NQF 8 with over 40 qualifications and 150 short courses.

Leadership training is offered by PMI. PMI has over 40 years experience as a leading provider of corporate training solutions in Southern Africa. We offer a progression on articulated learning from level NQF 1 to NQF 8 with over 40 qualifications and 150 short courses.

The qualifying learner is capable of controlling and dealing with confidential information and documents.

Vital College and Enpower Training Services, are part of the Excellerate Group of Companies. Training centres are in Gauteng (Hyde Park) and Durban (Springfield Park). We also have facilities available in Cape Town (Bellville).

This qualification is intended for persons who already work as Call Centre and/or Business Process Outsourcing agents or who wish to join the Call Centre and/or Business Process Outsourcing industry.

By the end of this course you will have the basic understanding of the concept of effective interviewing of individuals as well as have a clear picture of the basic steps needed when hiring or recruiting a new employee.

By the end of this course you will have identified your own personality type as well as the diverse number of personality types within your organisation.

By the end of this course you will have a better understanding of your customers’ expectations by clearly identifying the four phases of effective client service.

By the end of this course you will have a clear understanding of the concept of leadership as well as being able to identify the roles and qualities of a successful leader.