TOP 10 BUSINESS MANAGEMENT COURSES IN FRANKSTON, MELBOURNE - PAGE 7

Feeling like you’re stuck between zero business knowledge, and years of studying stuff you’ll never use? Can’t wait to get your new venture off the ground? We get it. The Diploma of Entrepreneurship and Innovation was made for you.

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.

There is a different set of skills required; all of which can be learnt. This leadership and management course builds the skills they need to become an influential and respected leader. They will discover how to create and inspire powerful teams – even when the team works remotely.

For any business, its customer or client base is the lifeblood of its success. When you actively develop solid, lasting relationships with individuals or other companies, it can lead to increases in revenue, as well as the creation of a strong reputation.

Human Resources Management is not just an HR responsibility. Understanding and applying HR Management is core to the responsibilities of all leaders. This HR training course will introduce the HR knowledge and skills relevant to leaders.

Great leaders inspire great teams. And great teams require enthusiastic and motivated members, working together to achieve goals. But how do your leaders create an environment where people ‘get along’ and cooperate?

This qualification is delivered through a blend of formal face to face classes at MCIE campus and online self-paced learning.

This qualification is delivered through a blend of formal face to face classes at MCIE campus and online self-paced learning.

The Calming Upset Customers course will teach you the skills to understand why customers get upset and the 10 steps you can take to help an upset customer.   There are also tips for Managers, to learn how to create an environment for customer satisfaction.

The Customer Service Excellence course will teach you the importance of developing and maintaining strong customer relationships, and how to manage these relationships in the future.