TOP 10 TELEPHONE SKILLS COURSES IN DURBAN, SOUTH AFRICA

The famous Helen O’Grady programme is used for corporate training. The Academy offers half day, full day or weekly training sessions to fit into your training needs.

By the end of this course you will have improved your insight and understanding of telephone etiquette, from how best to make and answer a call covering aspects such as your voice, courtesy, addressing the caller, taking and leaving messages and telephone hardware, to how best to approach different

Telephone Etiquette course is offered by Malaikas Education & Resourcing Consultants. A commitment for uncompromised service excellence to empower our people at grass roots, and companies through premier consultancy services, quality education and training.

Learn Basic principles of communication, Communication style – knowing your audience and much more.

Group Telepersonality Program (Price Per Delegate) course is offered by The Voice Clinic.

Dial into the communication process to understand the importance of listening and how to improve business communication. Our telephone etiquette workshop allows you to build your confidence in how to identify conflict and resolve it effectively.

Good telephone techniques are essential for any business that communicates with customers, suppliers, or partners over the phone. The way a business handles phone calls can create a positive or negative impression of its professionalism, competence, and customer service.

Telephone Skills training is offered by The Ubuhle.It’s been a remarkable journey, and together with our clients we have implemented Skills Development that has enriched the lives of thousands of South Africans from all walks of live

When a call comes in you need to know how to communicate in a clear, professional manner and with confidence. You need to always keep the customer in mind.The techniques covered in this course will give you the confidence you need to be in control every time the phone rings.