TOP 10 BUSINESS MANAGEMENT COURSES IN MORNINGSIDE, DURBAN - PAGE 20

Identifying competitors and what they are offering is a vital part of making your organisation’s products or services stand out in order to retain and attract customers. In today’s competitive business world, competitive advantage is the crux of your organisation. 

Secretarial Skills course is offered by KZN Business Training Centre. All lecturers and facilitators are successful business owners and experienced professionals in their specific fields.

Good telephone techniques are essential for any business that communicates with customers, suppliers, or partners over the phone. The way a business handles phone calls can create a positive or negative impression of its professionalism, competence, and customer service.

Quality Management is critical in all organisations to maintain standards and meet customer requirements. This course focuses on setting and measuring quality standards to ensure the right product is delivered within the parameters of cost and time.

Amongst other things, the success of a company is directly dependent on the quality of its workforce. Negative trends, like high labour turnover and decreased productivity, can be an indication of poor selection.

These Human Resources courses will assist you with planning, influencing, analysing, organising, and leadership. Human Resources courses will successfully help with your self-development and lead you to lead to success!

This problem solving course is designed to equip delegates with insight into team-related problem-solving. This course is intended to teach delegates the wisdom of problem-solving, enabling them to tackle any demanding or complex challenges faced within the corporate world.

You will apply sales negotiation strategies when interacting with customers to achieve a mutually beneficial outcome. This course is targeted to sales professionals within any industry. 

You will develop critical leadership skills so that you are able to step forward with confidence as a leader in your organization. You will develop practical, necessary skills such as managing your time well, communicating effectively, and delegating work to others.

Businesses are constantly looking for innovative ideas that will put them one step ahead of their competitors. In order to arrive at a truly new idea, a team leader or manager must understand how to manage the innovation process.