TOP 10 BUSINESS MANAGEMENT COURSES IN AUKLAND PARK, JOHANNESBURG - PAGE 15

In this course we teach trainees to develop the already exceptional skills that they have working with people. This workshop will help participants define and understand call centre strategies.

The face of Human Resources has changed drastically, we offer this course for all who need training in Human Resource management.

At any given point in time during normal office hours you simply never know who next might walk through the door; and whether or not any of these individuals could be of strategic importance or even a threat to the organization.

When a call comes in you need to know how to communicate in a clear, professional manner and with confidence. You need to always keep the customer in mind.The techniques covered in this course will give you the confidence you need to be in control every time the phone rings.

Certificate: Marketing Management Code Course is Offered by Academy of York.

Leadership Skills Course is Offered by Academy of York.

Payroll and Monthly SARS returns course is Offered by Academy of York.

Customer Service and Call Centre Management Course is Offered by Academy of York.

Facility Management Fundamentals Course is Offered by Academy of York.

This National Qualification is accredited by FASSET SETA and assessed through ICB. You will be able to manage the finances of a small to medium sized business, using your basic skills in accounting, reporting, finance and costing.