COURSES OFFERED BY ARA INSTITUTE OF CANTERBURY LTD

Learn strategies to manage conflict, increase organisational performance and enhance group outcomes.

Learn how to write a professional business document to get the right message across.

This workshop covers leadership and management responsibilities, solution-driven leadership styles, adapting your style for high performance, understanding emotional intelligence, empowerment and delegation for effective leadership, trust and followership - leadership by consent.

This workshop covers: identifying your customers; what customer service is and isn’t; customer service in relation to internal and external customers; evaluating the customer service standards currently being practiced in the workplace; setting SMART goals to improve your customer’s service

This course explores a wide range of features, functions and settings of common digital devices and software to search, combine and manipulate data to create, access, organise, present and store information and data.

his programme covers a variety of subjects aimed at preparing you for higher-level study in health, applied science, engineering technology or business.

With a University of Cambridge Certificate in Teaching English to Speakers of Other Languages (CELTA) qualification you can teach English as an additional language to adults anywhere in the world.

The New Zealand Certificate in Early Childhood Education and Care (Level 4) will prepare you to provide practice-based education and care in early childhood settings and/or to pathway into higher-level study leading to a teaching qualification.

Improve your reading, writing and spelling for employment or further study with this free daytime or evening course. Please note that you must be a fluent speaker of English to attend this course. Enrolments may be accepted after the start date, if places are still available.

Enhance your knowledge and build your skills in Microsoft Access 2019/Office 365. Learn; forms, reports, advanced queries, import data from an external source, and create user instructions. We recommend you have completed Access for Beginners or have the equivalent knowledge.