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A successful negotiation requires the two parties to come together and hammer out an agreement that is acceptable to both.

Team Building is a collective term for various types of activities used to enhance social relations and define roles within teams, often involving collaborative tasks. This Module would be aimed at building highly effective Teams. Leading, facilitating and motivating teams.

Time management is the process of organizing and planning how to divide your time between specific activities. Time management is the key to efficient working.

Customer Care or Customer Relation Management is the area of focus in most companies. Today’s customer has multiple choices with parity products and services flooding the market. In conditions like this, the customer usually patronizes the seller who delights him most.

In this module, the participant learns the much needed techniques for making presentations and to customise the presentation according to the objectives. Understand and avoid common causes of failure, and learn to structure the presentation step-by-step.

Conflict Management is the ability to be able to identify and handle conflicts sensibly, fairly and efficiently. This module is aimed at understanding types and causes of Conflicts. Understand how people react to Conflicts and then develop strategies for dealing with Conflict.

Body language is a highly focused area of communication. Most of the time people are unaware of their gestures and the signals they send across. Projecting right body language helps one create the right impression and the right climate for a serious conversation.

People are judged by the way they eat. Earlier this saying was confined only to the elite, however eating out and socialising are important threads in the social fabric, and participants learn to project the right image with appropriate and impressive dining table manners.

Most of the time this makes a very big difference in hiring percentage for colleges where candidates presentation and personality plays a big role in their interview success.