COURSES OFFERED BY NDA TASMANIA

This course that teaches basic business writing skills. It is presented in an IT training room using PC workstations. It provides many practical opportunities to edit text and discuss alternative forms of expression.

This course provides the skills and knowledge required to develop and implement an operational plan. It also supports participants whose role is to implement an operational plan by monitoring and adjusting operational performance, planning, resource acquisition and performance reporting.

This course provides the skills, knowledge and outcomes required to plan and supervise the performance of the team and develop team cohesion.

This course will enable you to strengthen customer relationships and achieve long-term loyalty from your clients by using effective customer service strategies.

This course teaches how to produce long documents with a wide range of complex layouts and formats, use automatic numbering systems, import data from other applications, work on documents with others, automate word processing operations, produce complex automated business documents.

Upon completion of this course attendees will be able to design, produce and deliver effective presentations. Those attending this course should be familiar with personal computers and be competent in the use of the keyboard and mouse.

Upon completion of this course, attendees will be able to design, create and print simple wordprocessed documents, spreadsheets and communicate by email. Those attending this course should be familiar with personal computers and be competent in the use of the keyboard and mouse.

Upon completion of this course, attendees will have the knowledge and skills to design effective spreadsheets and work with financial or other business applications in an efficient manner.

This course teaches how to manage large and small projects using Microsoft Project. The course discusses basic project management elements, such as tasks and resources, and shows how these can be planned and reported on electronically.

This course is designed for current users of MYOB who wish to extend their knowledge and learn more about the customising and exporting aspects of MYOB. A hands-on approach is taken during this course. The exercises are designed to impart relevant skills and knowledge.