TOP 10 CALL CENTER TRAINING COURSES IN JOHANNESBURG, SOUTH AFRICA

This qualification is intended for persons who already work as Call Centre and/or Business Process Outsourcing agents or who wish to join the Call Centre and/or Business Process Outsourcing industry.

The fundamental principles of contact center management that equip call center management professionals to build exceptional operations and careers. Advance the success of your call center and achieve your professional career goals with a solid foundation in planning and managing an exceptional ...

Call Centre Management course is offered by Meyiswa Training Academy. These courses are facilitated by competent, qualified trainers and facilitators, and encompass pre- and post- course assessments to ensure that the learners have fully attained the course standards at completion.

This Call Center Training course will help call center agents learn to make the most of their telephone-based work, including understanding the best ways to listen and be heard.

Call Centre and Reception course is offered by Gold Class Group. Our focus is predominantly on the African continent,where a diversity of projects and many skills are still required in order to catch up with the rest of the world.

Don’t think about pursuing contacts anymore, but pursuing people. People have hopes, fears and dreams and more to them than just telephone numbers and e-mail addresses.

This course is a combination of the best we have to offer in Customer Service and Call Centre skills. We have combined our Customer Centric Employee Course and our Telephone Skills for Call Centres to give a powerful vitamin boost of essential knowledge and skills for anyone working in a high-stres...

Skills Excel Training Institute provides call centre training, the course you’ve been looking for all this time. We will help you to learn about the duties of a call centre agent.

During this training course, attendees will learn step-by-step process of effectively forecasting and calculating staff requirements, creating staff schedules, and tracking daily service and performance. You will also learn about the impact that each and every person can make in terms of achieving ...

Call Centre Skills training is offered by Opelong.Opelong has taken up the challenge to be a complete training provider and your one stop ICT solutions provider to its clients. We offer Training services, SDF Consulting, IT services, consulting in SETAs accreditation and Project management.