TOP 10 BUSINESS MANAGEMENT COURSES IN FERNDALE, JOHANNESBURG - PAGE 20

Human Resource Management courses is offered by DTI (Delcom Training Institution).  Delcom Training Institution is also a registered institution of education and one of the best IT colleges in Johannesburg.

This programme is aimed at providing senior and middle management with the necessary knowledge and skill to create a customer driven organisation.

At the culmination of this 2-day training programme, learners will gain an understanding of strategic HR Policies and Procedures that will allow delegates to master  the ability to optimize their strategic impact and value.

Learn to see yourself and your organisation as others see you. Build excellent rapport and utilize easy ways to ensure crystal-clear, positive communications

Understand the meaning of Customer Service, identifying your customers and realising it's all about Attitude.

Turn feedback from a negative to a positive. Limit behavior and actions that can hamper productivity. Connect with staff in ways that really make a difference.

This course is intended to introduce and provide delegates on the fundamental aspects of management. and give participants an understanding working knowledge of what is required from operational management in an organisation. 

Clarify and expand the role of an Executive Secretary and understanding the full scope of areas you need to address.

The student who completes the Marketing programme will be able to assist in marketing related activities in the marketing field such as conduct market research, identify markets, and create promotional materials and present marketing proposals.

This Qualification is designed to equip the learner with the knowledge, skills, attitudes and values to be appointed as Junior Office Administrator to a Certified Office Manager.