COURSES OFFERED BY THE IN-HOUSE TRAINING COMPANY - PAGE 2

This course covers the basic HACCP regulations on managing food safety. It explains the essential principles of HACCP and what you must do to ensure that food is safe to eat.

The course will help you understand more about the importance of good food preparation, handling, storage and serving.

This short course introduces staff to a range of hazardous substances, the risks and controls available, and what to expect from a control of substances hazardous to health (COSHH) assessment.

This is an essential programme for members of staff whose role involves external meetings, including seeing members of the public in their own home.

Master the tools and techniques you need to communicate effectively, confidently and professionally in the workplace, whether writing emails, speaking over the phone (including conference calls) or meeting others face-to-face.

You need EQ – the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them, and to use this information to guide one’s thinking and actions – as well.

Non-assertive, passive aggressive or aggressive behaviour can cause misunderstandings, frustration and even a breakdown in relationships at work.

This programme cover the foundation skills you need to improve the impact, clarity and structure of your presentations. Master the physical factors, harnessing the power of non-verbal communication. Engage your audience. Learn how to structure your presentation for best results. Deal with questions

This is an opportunity to explore different approaches to time and priority management.

Self-understanding is a prerequisite for leading and managing others responsibly and honourably. The field of Neuro Linguistic Programming has helped us to gain a better insight into how we all think and behave.