TOP 10 BUSINESS MANAGEMENT COURSES IN BANKSTOWN, SYDNEY - PAGE 35

The KONA Group’s CSO training is a world-class training program. Our customer service training is designed to provide the foundation for your commercial success – by delivering excellence in customer experience.

Poor sales negotiating may be costing you as much as 50% of your net profit? Economic uncertainty has taught customers to push hard on price and terms, and even relatively receptive buyers use aggressive negotiation techniques.

These sessions are developed to meet the specific needs of teams to build capacity in mental health awareness and inclusive practice, race literacy and creating inclusive teaching practices, as well as to redress problem areas that may exist or are emerging.

 This design thinking course will equip you with the skills and confidence to turn good ideas into sustainable and improved outcomes with users/customers at the heart of your thinking and implementation. 

This unit describes the performance outcomes, skills and knowledge required to transcribe from an audio source using keyboarding techniques and to produce accurate texts.

Our 4-day Quality Management Systems Lead Auditor course will leave you with work-ready skills and knowledge to develop, implement, maintain, improve, manage, or audit against ISO 9001:2015.

This course deals with a range of theoretical and practical issues fundamental to leading the development of people and organisations.

By learning this through a change management course, participants will also better understand the global business environment and how to adapt to its dynamic and complex nature.

This five-day Business Analysis course provides an overview of the Business Analysis process and will empower participants with a wide range of fundamental BA skills, tools and techniques. Students emerge from this course with a solid foundation of business analysis thinking as well as a greater un...

This course provides an overview of the uses of Quality Management