COURSES OFFERED BY ACHIEVEMENT TRAINING

This qualification aims to give learners knowledge and understanding of the key principles of dignity, duty of care and safeguarding as applied to adult health and social care.

This qualification has been specifically designed to develop the knowledge and skills to prepare you for employment within the Childcare sector.

Overview: the main purpose of a customer service specialist is to be a ‘professional’ for direct customer support within all sectors and organisation types. You are an advocate of customer service who acts as a referral point for dealing with more complex or technical customer requests, complai...