COURSES OFFERED BY ALGONQUIN COLLEGE - PAGE 2

In order to keep projects on track, and stakeholders involved and aware of their roles and responsibilities, project managers need solid communication skills.

An effective foundation for concepts and skills employed in crisis or disaster situations is explored. Students learn about group behaviour, psychological response to crisis, crisis communication, as well as gain a solid grounding in understanding and managing critical incident stress reactions.

Students explore the economics of client value and the importance of building a quality service delivery team. They learn how teams provide excellent service when aligned with, and loyal to, corporate culture.

Human capital is a critical organizational resource that contributes to the organizational strategy, financial and corporate social responsibility of organizations. Students explore all areas of human resources management that are critical to progressive talent management.

All organizations have "waste" throughout their organization. Lean methodologies show you how recognize this waste, whereas Six Sigma is a process quality-control and improvement methodology that offers businesses a competitive advantage by improving processes, product and service quality.

Students are provided an overview of the marketing functions used in an organization, which serves to support them in their chosen business career. Students learn the strategic market planning process in both the business-to-consumer and business-to-business market areas.

This course covers the following topics: maintaining payroll records; salaried, hourly, commission and contract workers; taxable benefits, statutory and other deductions; preparation of payroll journal entries; preparation of Records of Employment; preparation of T4s and T4 Summary.

Students learn the skills required to be successful in today's highly competitive business sales and commerce environment. They acquire excellence in retail sales and customer service strategies and processes.

Learn to develop and apply proven project quality assurance and control tools and techniques throughout the project. These proce stakeholders and the organization. A mix of case study work, group discussions and exercises contribute to a comprehensive learning experience.

Focus on ledger setup, adding customer accounts, daily transaction processing, reports and periodic processing. Learn to prepare payroll data and process payroll transactions. All sections for this course are in progress.