COURSES OFFERED BY REALITY HR

This module is essential for everyone who wants to improve their communication, understand the barriers to good communication and learn how to overcome them.

Suitable for managers at all levels, this session will provide practical tips to help delegates prioritise tasks, plan work efficiently, eliminate timewasters and delegate effectively. 

An essential skill for managers to achieve win-win outcomes! Understanding what assertive behaviour looks like, describing positive and negative influencing styles and using non-verbal communication tools for influencing. 

Difficult conversations are an unfortunate part of the job for managers and team leaders – tackling negative or sensitive issues, normally relating to performance or behaviour, particularly those which may have built up over time or may trigger an emotional response in both people involved in the...