TOP 10 CUSTOMER SERVICE COURSES IN GEORGE CENTRAL, GEORGE - PAGE 4

This course is designed to upskill receptionists and frontline personnel to be highly professional. All frontline staff such as receptionists, relief receptionists and telephony personnel will benefit from the practical information and approach to this all important position.

Customer Service course is offered by Malaikas Education & Resourcing Consultants. A commitment for uncompromised service excellence to empower our people at grass roots, and companies through premier consultancy services, quality education and training, and recruitment services that exceed our cli...

Telephone Etiquette course is offered by Malaikas Education & Resourcing Consultants. A commitment for uncompromised service excellence to empower our people at grass roots, and companies through premier consultancy services, quality education and training.

This course prepares graduates to work at Point of Sale e.g. as cashiers or sales assistants. Focus is placed on customer skills as well as computer skills specific to the industry.

Students are taught basic office administration skills to be able to run a reception area. Skills taught include more advanced computer skills, handling of mail, faxes etc, telephone etiquette, customer service, caring for office equipment and filing of documents into an existing system.

Improve Customer Experience and Profits. Suitable for Restaurants, Hotels, Resorts, Game Lodges, Guest Houses and other Hospitality Businesses • 7 Star Service

Our front office training will ensure that ensure that your hotel, lodge or guesthouse standards are lifted very high, hence improving customer experience and reducing complaints

As Customer Care forms the biggest part of not only our life but also our service and the impact it may have on our guests, we look at topics such as effective customer care, customer information and accurate information, customer’s needs, the maintaining of information displays

This programme is intended for people working in call centre environment and is intended in improving competence in handling in-bound calls and providing information in a call centre environment

Learn to see yourself and your organisation as others see you. Build excellent rapport and utilize easy ways to ensure crystal-clear, positive communications