List of available Customer Service Courses in Miami, USA. The Customer Service courses in Miami are provided by the following institutes: Also, check out all Customer Service Courses from all over USA.
Covers the generic skills needed for any airline position involving regular contact with the traveling public. Includes human relations, personal appearance enhancement, etiquette, conflict management, speech skills, and the acquisition of attributes that would promote a proper professional image.
Participants will learn ways to develop a culture of service excellence by using positive communication strategies and sensitivity/cultural awareness techniques that are necessary when working with the diverse general public.
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