List of available Professional Courses in Frankston, Melbourne - Page 115. The Professional courses in Frankston are provided by the following institutes: Also, check out all Professional Courses in Melbourne.
Learn to lead your organisation more positively and effectively with emotional intelligence (EQ). Achievement is rarely about one person, therefore our engagement with others has a high impact on how we survive, grow, and thrive at work.
How to plan and deliver training within your organisation. Identify the critical success factors for workplace training. Understand how to position your training in the workplace.
Helping new and aspiring team leaders to successfully navigate the transition from co-worker to high performing leader.
Write reports that deliver your key information effectively, while showcasing your expertise and knowledge. Consider different types of report writing, including business and technical reports.
Handle the most difficult customers with confidence and care—and build an unparalleled customer service reputation. Are you unsure how to handle angry customers? Finding your approach only escalates aggression?
Become a better communicator and deliver your message with confidence and purpose through effective voice training.
Develop a Lean Six Sigma toolkit to improve your business processes. Identify and action opportunities for improvement in your organisation. Employ a wide range of process improvement techniques, such as Total Quality Management, Kaizen, Business Process Reengineering, Six Sigma and Lean Thinking.
Learn strategies and techniques to increase resilience and create a resilient team that can bounce back from setbacks and take challenges in their stride.
Mitigate the risk of losing engineering expertise and retain your organisation’s knowledge base and workforce capability with practical processes and procedures.
This course covers the proven practices, processes and standards that make project planning and control more effective. These practices also help projects get a greater return on investment.
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