List of all the courses offered by University of Massachusetts Boston (UMASS).
University of Massachusetts Boston (UMASS) offers a total of 2 courses.
This course introduces a broad spectrum of Customer Relationship Management (CRM) and concentrates on building and maintaining customer loyalty and lost customer win-back, as a key component of the organization's total marketing effort.
As a student in the Information Technology BS, you will build a strong foundation in both the technical and business aspects of IT. By engaging in hands-on learning (thanks to our industry partnerships), you will gain the skills and knowledge you need to make your mark in this ever-evolving field.
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