TOP 10 CUSTOMER SERVICE COURSES IN SOUTH AFRICA - PAGE 11

Call Center training is offered by The Ubuhle.It’s been a remarkable journey, and together with our clients we have implemented Skills Development that has enriched the lives of thousands of South Africans from all walks of live

Telephone Skills training is offered by The Ubuhle.It’s been a remarkable journey, and together with our clients we have implemented Skills Development that has enriched the lives of thousands of South Africans from all walks of live

Call centers are centralized offices used for receiving or sending large volumes of telephonic requests. There are inbound call centers for incoming product support inquiries and outbound call centers for telemarketing, solicitation of donations, debt collection and market research.

Quality Customer Service Management course is offered by International Centre For Training And Development Southern Africa (ICTDSA). ICTDSA focuses in offering a wide range of high quality short courses aimed at equipping learners at all levels of the workforce

Telephone Etiquette Skills training is offered by Opelong.Opelong has taken up the challenge to be a complete training provider and your one stop ICT solutions provider to its clients. We offer Training services, SDF Consulting, IT services, consulting in SETAs accreditation and Project management.

Call Centre Skills training is offered by Opelong.Opelong has taken up the challenge to be a complete training provider and your one stop ICT solutions provider to its clients. We offer Training services, SDF Consulting, IT services, consulting in SETAs accreditation and Project management.

The customer is king’ may be an old cliché yet it is still widely used when dealing with customer service excellence.  Without the customer, there is no business, hence, for any business to succeed it needs to develop a customer service excellence culture.

At any given point in time during normal office hours you simply never know who next might walk through the door; and whether or not any of these individuals could be of strategic importance or even a threat to the organization.

In this course we teach trainees to develop the already exceptional skills that they have working with people. This workshop will help participants define and understand call centre strategies.

When a call comes in you need to know how to communicate in a clear, professional manner and with confidence. You need to always keep the customer in mind.The techniques covered in this course will give you the confidence you need to be in control every time the phone rings.