TOP 10 CUSTOMER SERVICE COURSES IN SOUTH AFRICA - PAGE 10

Don’t think about pursuing contacts anymore, but pursuing people. People have hopes, fears and dreams and more to them than just telephone numbers and e-mail addresses.

The Professional Telephone Etiquette and Voice Etiquette training course focusses on modern telephone management skills and effective communication skills. “There is no accomplishment so easy to acquire as politeness, and none more profitable.” George Bernard Shaw

Customer Service Excellence course is offered by Excellentia Training Solutions. Our vision is to provide unmatched world-class training and skills development solutions in insurance, risk management and finance to our valued customers in Africa and beyond.

Customer Care Fundamentals course is offered by Jaylee Group. Join thousands of successful and high-flying entities, individuals, groups and communities that continue to benefit from our customized training and development programmes.

Call Centre Management & Public Relation course is offererd by CDTFA. The institute strives to deliver exceptional and high impact learning experience with outstanding competences, expertise and skills to compete in the global economic.

Call Centre Services course is offered by Perfect Choice Training. We offer our services Nationwide as well as Sub- Saharan Africa by our experienced instructors who bring with them the knowledge and working background necessary to train your staff.

Call Centre Management & Customer Service course is offered by Higherway Institute Of Learning. Higherway institute of Learning is a leading education, training and development organisation that designs innovative learning solutions to enhance productivity and efficiency in the workplace.

Valuable insights into personalisation by creating lasting connections with customers

In this highly competitive business environment, it’s no easy task to win over a customer. And once you do, there’s the challenge of keeping them. Customer experience training helps your business deliver a world-class customer experience, at every stage, in every interaction. 

This course is a combination of the best we have to offer in Customer Service and Call Centre skills. We have combined our Customer Centric Employee Course and our Telephone Skills for Call Centres to give a powerful vitamin boost of essential knowledge and skills for anyone working in a high-stres...