COURSES OFFERED BY ODYSSEY TRAINING

This basic Microsoft Excel course is ideal for beginners who want to learn how to produce spreadsheets, work with data and perform basic calculations.

This interactive and practical course provides tools, templates and step-by-step guidelines that anyone involved with project-based work can use to manage and implement all phases underpinning every project, from inception to completion.

Participants are required to have a working computer with a microphone and speaker installed.

Leading teams that work consistently together requires a specific set of leadership and managerial skills.

As with any form of communication, the way you write is influenced by many variables including your unique knowledge, interests, skills, personality and emotions. This practical course will help you plan, organise and structure a range of business communication formats, whilst giving you the opport...

The way we communicate in a business setting has a direct impact on the outcomes we achieve. This means the mechanics of our communication needs to be carefully considered. With this course, you will learn practical strategies to develop key business skills to enhance your interaction with others t...

Effective communication forms the basis of successful relationships, but it involves more than just speaking or listening well. To communicate effectively, you must adapt in response to particular people and situations, and this requires a willingness to develop your self-awareness and people skill...

Customers are now savvier than ever, with the ability to check up on anything you say or do with a flick of their smartphone. However, each customer also has a different definition of what ‘customer service’ means to them.

As a supervisor, team leader, or manager, it can be difficult to perfect the art of achieving outcomes through other people, in a way that engages and motivates. Supervision requires balancing different views and adapting your management style to suit the situation.

Leading teams that work consistently together requires a specific set of leadership and managerial skills.