COURSES OFFERED BY DALE CARNEGIE

The foundation of creating a customer service culture is understanding expectations, going the extra mile and being a customer advocate. This workshop begins with taking 100% responsibility for yourself and the attitude you convey. Each time you come into contact with a customer, your attitude is s...

Leading is hard. The transition from an individual contributor to a leader is even harder. The shift in your mindset from team member to leader is a transformational one.

Designed specifically for Dale Carnegie Course and Effective Communications & Human Relations graduates who want to move beyond initial breakthroughs, sustain newly acquired skills, and commit to continued growth.