COURSES OFFERED BY GLOS ENTERPRISE LTD

If you need to learn how to manage your time more efficiently and make the most of the precious time you have, this course is for you. Whether you are a junior or senior member of staff, this course will give you a great insight into how to plan your days effectively, with effective long and short-...

Are you as assertive as you could be to maximise your self-esteem, and build career enhancing relationships? This course is ideal for anyone wishing to develop assertive communication techniques in common day-to-day situations, or for those looking to learn powerful new approaches to overcoming pas...

Managers, Supervisors and staff who want to be able to communicate effectively at work and whose performance depends on understanding situations, understanding others, understanding communications and being understood.

Anyone who takes minutes (in either formal or informal meetings), but specifically people with no formal training or who feel their skills need updating. People who run meetings will also find the course useful. Participants are welcome to bring along copies of any minutes they currently take.

Those who are required to design and compose technical and non-technical reports who feel an organised approach would be more effective.

This course is for anyone who deals with customers on a face-to-face basis or over the telephone. It is designed especially for those with responsibility for ensuring customer issues are dealt with promptly, politely, fairly and firmly.

Anyone who needs to present to small or large groups and would like to learn to do so in a well organised, confident and professional way.

Anyone who wishes to learn about this relatively new concept to get the best out of relationships in the workplace.

This course is perfect for individuals and line managers, who need a better understanding of how stress can affect behaviours and performance in the workplace. If you are unsure about how to resolve and reduce stress, this course will prove invaluable in helping you manage it yourself, and in stres...

The ILM Level 5 Certificate in Coaching and Mentoring is designed for managers with a wider responsibility for coaching and mentoring new and newly promoted employees, especially junior managers, to enable them to perform to their full potential.