COURSES OFFERED BY PD TRAINING

The PD Training Change Management Training Course provides participants with training and development in each step of the change process including the planning and preparation stages and the communication and implementation stages.

When teams work in synergy they realize the potential that all teams have - which is that as a team, they can be more than the sum of the individual people.  To reach this high performing synergistic state, participants are involved in a workshop style training day that demonstrates how much more...

This course is designed to empower you with the knowledge and techniques required to not only meet but surpass customer expectations. You'll gain a clear understanding of what customer service means for both internal and external customers. It will teach you to adopt a positive, customer-focused m...

The PD Training Lean Six Sigma Yellow Belt certification preparation and training course will empower you to contribute to any continuous improvement (CI) initiative. During the course you will learn both techniques and strategies and how to put them into practice using a range of activities and ca...

The PD Training (PDT) Leadership Development Training course is a practical course that provides participants with an impactful learning journey that develops insight and skills to develop as a leader, and teaches functional management skills that are core competencies needed by people in leadershi...

The Negotiation Skills Training Course by PD Training provides you with the knowledge to develop the strategies, techniques and other skills necessary to engage in and arrive at a successful negotiation.

This Professional Telephone Skills Training course is designed to help you learn: the appropriate telephone voice and vocabulary, techniques to create a great first impression and gain client trust through proven communication methods, how to professionally handle irate customers and clients and h...

This Retail Sales Training course by PD Training is designed to provide your retail sales staff with the skills, techniques and confidence to successfully manage, control and close sales in a retail situation.

The PD Training Sales Training course provides you, or your team, with the skills to increase their sales by asking better questions, gaining loyal repeat customers, understanding common body language, overcoming common sales objections, finding referral opportunities and growing the business with ...

The PD Training Supervising Others training course provides participants with strong leadership skills, like delegating to others, decision making strategies, effective time management, analytical and problem-solving skills, effective communication skills, how to create an atmosphere which promotes