List of available Professional Courses in Dolphin Coast, Durban - Page 31. The Professional courses in Dolphin Coast are provided by the following institutes: Also, check out all Professional Courses in Durban.
By the end of this course you will clearly understand the benefits of the mentoring program to both you and the organisation. You will also learn how to prepare for a meeting in order to maximise the mentee experience.
By the end of this course you will be able to execute and close a sale as you will understand both your customer and the sales process. You will now have the skill which will give you the ability to handle difficult customers and analyse your mistakes when following the sales process.
By the end of this course you will have a clear understanding of the concept of leadership as well as being able to identify the roles and qualities of a successful leader.
By the end of this course you will be able to correctly structure a presentation using a variety of visual aids as well as make use of your voice, words and body language to effectively present.
This qualification is intended for persons who already work as Call Centre and/or Business Process Outsourcing agents or who wish to join the Call Centre and/or Business Process Outsourcing industry.
By the end of this course you will understand the process of communication. From the key elements involved, to the barriers that prevent effective communication.
By the end of this course you will be able to explain the difference between Coaching and Mentoring with a focus on the key elements to success in both areas.
By the end of this course you will have the knowledge needed to prepare for a negotiation, participate in the negotiation process which includes; bargaining, the exchange of information and discussion using the tactics, techniques, skills and strategies you have learnt.
By the end of this course you will understand stress and the effect it has on your body. You will be able to analyse your diet to ensure a healthy lifestyle and you will have identified your life score and the factors which could damage your health if not addressed.
By the end of this course you will have a better understanding of how to solve problems in teams and in your own life. Role playing the various tools and basic steps to finding solutions to problems in generic business situations, will enable you to better apply these skills to work and real-life s...
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