List of available Professional Courses in Hollandia House, Durban - Page 102. The Professional courses in Hollandia House are provided by the following institutes: Also, check out all Professional Courses in Durban.
Good telephone techniques are essential for any business that communicates with customers, suppliers, or partners over the phone. The way a business handles phone calls can create a positive or negative impression of its professionalism, competence, and customer service.
Identifying competitors and what they are offering is a vital part of making your organisation’s products or services stand out in order to retain and attract customers. In today’s competitive business world, competitive advantage is the crux of your organisation.
We live and work in times of extraordinary change. Change can occur at any time in an organisation because the motivation for change is a desire for improvement of a situation.
Financial data can be intimidating for people who don’t have to process them on a daily basis. Moreover, the decisions non-finance teams make have a bearing on the company’s financial performance.
Value Added Tax – An introductory half day course to understand, practically implement and administer VAT processes in compliance with SARS regulations within a small business environment.
Good business writing is difficult but realizable, and ultimately, it comes down to whether your writing conveys what your brand represents, and how you want your customers to see you.
Our train-the-trainer course is a professional development program that aims to equip delegates with the skills and knowledge to design and deliver effective training sessions for their own teams or organizations.
Supervisors are vital for the success of any business. They are the link between management and employees, ensuring that the goals and standards of the organisation are met. Supervisors also have the responsibility of motivating, coaching, and developing their teams.
Quality Management is critical in all organisations to maintain standards and meet customer requirements. This course focuses on setting and measuring quality standards to ensure the right product is delivered within the parameters of cost and time.
There are many over-lapping skills between Coaching and Mentoring but there are also differences. Learn a generally accepted methodology of applying these mentoring skills in a work environment and personal development context.
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