Looking for short courses for professionals in South Africa? Here is a list of different job roles where you can upskill and get certified with short certifications and diplomas in South Africa. Pick your field of expertise and find the best short courses in Johannesburg, Cape Town, Pretoria, Durban, Port Elizabeth, East London, Centurion, Bloemfontein, Polokwane, Pietermaritzburg, Nelspruit, Rustenburg, George, Alberton, Germiston, Witbank, Boksburg and Vanderbijlpark.
By the end of this course you will be able to identify examples of conflict within your workplace and have the ability to understand assertive, aggressive and passive behaviour, with an emphasis on measuring your own level of assertiveness.
By the end of this course you will have a better understanding of your customers’ expectations by clearly identifying the four phases of effective client service.
By the end of this course you will have developed your own definition of diversity and will have clearly identified and understood the different ways in which we are all diverse.
By the end of this course you will be able understand the difference between EQ and IQ through this workshop, and one will be attuned as to how their EQ can influence their day to day life as well audit their current Emotional Quotient.
By the end of this course you will have the basic understanding of the concept of effective interviewing of individuals as well as have a clear picture of the basic steps needed when hiring or recruiting a new employee.
By the end of this course you will clearly understand the benefits of the mentoring program to both you and the organisation. You will also learn how to prepare for a meeting in order to maximise the mentee experience.
By the end of this course you will be better equipped to organise a meeting, compile an agenda, take minutes and complete all related procedures once the meeting is over
By the end of this course you will have the knowledge needed to prepare for a negotiation, participate in the negotiation process which includes; bargaining, the exchange of information and discussion using the tactics, techniques, skills and strategies you have learnt.
By the end of this course you will be able to correctly structure a presentation using a variety of visual aids as well as make use of your voice, words and body language to effectively present.
By the end of this course you will have a better understanding of how to solve problems in teams and in your own life. Role playing the various tools and basic steps to finding solutions to problems in generic business situations, will enable you to better apply these skills to work and real-life s...
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